Warranty

Any Spivi® system has 12 months of warranty for the hardware.
An extended warranty can be purchased, please contact us for additional information.

The Spivi® software is covered by your monthly subscription plan.

Support

Every interaction with our customers is a building block to a strong relationship.
It is our goal to build a respectful and long-lasting commitment.

Our support team provides technical support on multiple levels

Email: Our technical support team will assist you with any questions that you may have. Just drop an email to support@spivi.com.

Remote Control: Every Spivi® system is monitored remotely, and reports any failures to let our support team handle such issues for you seamlessly. Our support team will then take over the system and fix everything for you.
Hardware Replacement: All hardware components are available on our stock. Any damaged part can be replaced and shipped to your studio to get your Spivi® system operational again in no time. Overnight shipping may also be available in some locations, please contact us for more information.