To get the most out of Spivi®, riders should log-in to the system once they arrive at your studio. By logging-in:
- Your members get to see their profile on the big screen, with their profile picture, personal avatar, name and more. This contributes to membership engagement.
- Their performance data will be available for later review on www.spivi.com or the Spivi mobile app.
- They will get an automated email with performance summary and results
- Members who logged in with their Facebook account will get an automated post on their Faceook Wall
- Members can control their privacy settings and select which metrics will be displayed in class – Heart Rate, RPM, Power, Speed, Distance, Calories, Spivi®Points and more.
- Members can pair their personal heart rate straps with their user profile, allowing heart rate data to be recorded and displayed on screen.
How to Log-In?
Logging-in to Spivi® can be done using several different methods:
- Using the Spivi® mobile app
- Using a stand-alone Log-In “kiosk” computer in your studio
- Using the Class Scheduler on www.spivi.com or on your website as a widget
- Using a compatible 3rd party CRM, such as MarianaTek, ZingFit, Mindbody, etc.
If you already have an existing 3rd party CRM that you use in your studio, let us know! We may have a built-in integration which will allow you to connect your Spivi® system transparently using our cloud services.
The Spivi® Mobile App
The Spivi® mobile app allows people to login to a Spivi® session using their own mobile phones.
Members can pair their heart rate straps, set their privacy settings, and set the look of their personal avatar.
To use the Spivi® mobile app, riders should first download it from the App Store / Play Store using their smart phone.
It is highly recommended to use the Spivi® mobile app when you don’t have an online booking option available, here is why:
- It is a fast method to simultaneously login an entire group of users at the same moment to the class.
- People that log-in using their mobile phone can set many different personal settings on-the-fly right from your studio while they can see the changes taking place immediately on the screen.
- People who use the Spivi mobile app to book their classes in advance will be automatically logged into the session. They do not need manually log into their accounts while in the studio.
The Sign-in "kiosk”
Any available tablet or computer with an internet connection in your studio or your facility can be used as a Spivi® Log-in Station (Kiosk). This allows members without a smart phone to log in locally to a class.
To set up a Sign-in kiosk, place a tablet or computer anywhere near your cycling room. Open your browser and copy and paste your Sign-in Kiosk link. You can find your Sign-in Kiosk link from the My Studio page of spivi.com.
The Class Scheduler
The best and most recommended way to log-in users to a class is to use the Spivi® Class Scheduler widget. The Class Scheduler enables your members an easy way to book their seats online even before they arrive at your studio, either by using their email address or by using their Facebook ID.
Setting up your timetable on Spivi® is easy. We created several tools to let you enter all your classes and other events into the Class Scheduler.
Note: You can use the Spivi® scheduler widget and our cloud services to interact with Zingfit, MINDBODY Live Edit, and more.
Contact us at support@spivi.com for more details on how to integrate the Class Scheduler into your website.
When can people log-in?
People can book their bikes online in advance, up to 5 minutes before the class begins using the class scheduler found on www.spivi.com or on your website (if you integrated the widget).
People who booked their bikes online will be logged-in automatically as soon as the instructor starts the session.
Riders can also log-in when a class session is active. Once the instructor has started the session on Spivi® (and selected the track on Spivi® Studio), people who wish to join can use their phones to log-in.
Note: If a staff member quits the session or changes a track during an active class, the system will log everybody out.
What happens if someone booked a bike online but never arrived?
If someone booked a bike but never arrived, the instructor can “release” his/her occupied bike using the Spivi® mobile app. A special “Instructor” menu allows the instructor to select a bike number and “Release” it. They can also move people between bikes. Otherwise, the system will auto-release the seat after 15 minutes of sensor inactivity.
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