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Apple Watch (Spivi account pairing)

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Prerequisites

An active Internet connection is required in order to stream your Heart Rate data from your Apple watch to the Spivi system. This includes any of the following methods:

  • The Apple watch is paired with your phone, that has Internet access.
  • The Apple watch is connected to a WiFi network
  • The Apple watch has cellular data built in

 

Step 1: Download the Spivi.Connect app on your Apple watch.

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  • Press the Digital Crown to view the Home screen, then tap the App Store.
  • Tap Search, and search for Spivi.Connect using Scribble or Dictation.
  • Tap Get, and download the Spivi.Connect app to your watch.
  • To download directly from your iPhone, click this link.

 

Step 2: Launch the Spivi.Connect app and give it permission to update your Health data.

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  • Select Review to access the next screen.
  • Enable All Requested Data Below, then select the Next option.
  • Enable All Requested Data Below, then select the Done option.

 

Step 3: Navigate to the pairing screen on the Spivi.Connect app

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  • Swipe right to view the Pairing screen.
  • Select the Pair option.

 

Step 4(a): Use the QR code to pair your Apple watch with your Spivi account

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  • Using your smart phone, scan the displayed QR code with a free QR code scanning app.
  • Follow the on-screen instructions.
  • Skip Step 4(b).

 

Step 4(b): (Optional) Manually enter the Heart Rate ID into your Spivi account profile

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  • Log into spivi.com, and navigate to Account & Settings.
  • Select Heart Rate Strap ID
  • Type in the ID displayed on the Spivi.Connect app, into the Heart rate ANT+ device ID field on spivi.com, then select Save Changes.

 

Step 5: Live stream your workout data to Spivi

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  • Make sure that you are already logged into a workout on your club's Spivi system. You should see your name appear on the screen.
  • Select Indoor Cycling if you are participating in a workout that uses the Spivi Studio, Spivi Metrix, or Spivi 365 systems.
  • Select High Intensity Interval Training if you are particpating in a workout that uses the Spivi Arena system.

 

Step 6: Enjoy your workout!

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The following performance data will be displayed on your Apple Watch:

  • Center: Heart Rate Zone in %Max HR units + Zone Color.
  • Bottom Left: Heart Rate in BPM units.
  • Bottom Center: Spivi Cloud connectivity indicator will be visible and green when connected to Spivi Cloud.

When connected to the Spivi Cloud and logged in to a Spivi system live heart rate & calories data will be reflected on the Spivi system.

 

Step 7: The workout information screen

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  • Navigate to the rightmost screen during a workout to display the zone ranges, colors, and the active connected location in case the user is logged in.

 

Step 8: Finish the workout

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  • Navigate to the leftmost screen during a workout, and press the stop button to end the workout.

 

Step 9: Review your workout

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  • Review your workout summary, including duration, burned calories, heart rate ranges, and heart rate zones durations.
  • Workouts are automatically saved to the Health and Activity Apps of your account.

 

TROUBLESHOOTING:

1. If your HR data on your watch is not displaying your HR, for example it is showing " -- ", then please make sure that you've enabled the health permission of Spivi.Connect on your Apple Watch:

  • Open Health app on your iPhone
  • Tap Sharing
  • Tap Apps & Services
  • Enable the health permission for Spivi.Connect

 

2. If your HR data on your watch is still not displaying your HR, for example it is showing " -- ", then try performing the following steps:

  • Open the Health app
  • Tap your profile picture in the upper-right corner
  • Under Privacy, tap Apps. You can see apps that you already own that are compatible with Health. If you don't see an app, it might not be compatible.
  • Tap an app and turn on the health categories that you want that app to track.
  • You might also need to open the app and adjust its settings to allow it to share data with Health.

 

3. If you are still experiencing issues with your HR data, please try deleting and reinstalling the Spivi.Connect app on the Apple Watch.

 

4. If the Spivi.Connect app is hidden on your watch, and you are unable to redownload the app because it says it's "purchased":

  • Open the App Store using your Apple Watch
  • Download the Spivi.Connect app directly from your smartwatch

 

 

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